Wellness & Spa Experience Guide
Wellness & Spa Hours
Spa Services: 8AM-8PM Dec-May | 8AM-7PM June-Nov
Thermal Experience: 8AM-9PM Dec – May | 8AM-8PM June-Nov
Health & Wellness: Monday-Friday 9AM-5PM | Saturday-Sunday 9AM-1PM
Salon: Monday-Saturday 10AM-7PM | Sunday 12PM-5PM Hair | 12PM-7PM Nails
To schedule your Spa or Wellness appointment please call 866-276-2226. To schedule your salon appointment, please call 305-514-7326.
*Hours are subject to change without notice
*Please note that we do have an age requirement to use some of the facilities. Guests must be at least 14 to access the Thermal Experience, treatment areas and fitness area. Programming and private fitness classes are available for those under 14.
Spa & Wellness Scheduling
To schedule an appointment, please call our Wellness Concierge. If you are a hotel guest, you may dial extension 46699 from your room or simply book using your in-room device. Non–hotel guests may call 866-276-2226 for appointments and information. We recommend advance booking to ensure availability of your preferred time and service.
To schedule an appointment, call our Wellness Concierge. If you are a hotel guest, you may dial extension 47326 from your room. Non-hotel guests may call 305-514-7326 for appointments and information. We recommend advanced booking to ensure availability of your preferred time and service.
Please be aware that arriving late may affect the length of your treatment. Your service will end on time so as not to delay the next guest. We appreciate your understanding and cooperation.
Please provide at least 24 hours’ notice when canceling or rescheduling spa services to avoid a 100% charge.
For your comfort, a robe and slippers will be provided at the Spa. Please disrobe to your level of comfort. Undergarments may be worn during spa treatments but aren’t necessary. Our professionally trained and licensed staff use proper draping techniques to protect your privacy and comfort at all times.
Shaving is not recommended prior to any body exfoliation treatment. We suggest that men shave at least three hours before a facial treatment.
Quiet & Healthy Environment
The Spa is a place of relaxation and tranquility. To preserve this serenity, we respectfully ask that you silence your cell phone and refrain from using it in any area of the spa, including the lobby.
Guests must be at least 14 to access the Thermal Experience, treatment areas, and fitness area. Programming and private fitness classes are available for those under 14.
All spa and salon services are subject to an additional 20% service charge as well as sales tax. Therefore, no additional tipping is necessary or anticipated. Rates are subject to change without notice.